String of Turtles

We offer a 30-Day Guarantee on all our plants. If your plant dies within 30 days of purchase, simply contact us with a photo, and we will send you a replacement free of charge or offer a full refund.

If your plant arrives damaged, email us within 48 hours with a photo and we’ll make it right, no hassle.

We offer free shipping on all orders over $50! For orders under $50, shipping is $4.99 for purchases under $29.99 and $9.99 for purchases between $30 and $49.99.

Our standard delivery time is 2-4 business days, ensuring your plants arrive fresh and ready to thrive.

To ensure your plants arrive safely during the colder months, we automatically add Winter Plant Shipping Protection to all orders. This includes multi-day heat packs, express shipping or thermal liners (based on weather conditions), and a Cold Weather Protection Guarantee. If your order arrives with cold damage, we’ll either send a replacement or issue a full refund. This protection is essential for shipping plants safely during winter and is included with every order.

Upon arrival, carefully unpack your plant and remove all packaging materials. Check the soil moisture and water if needed. Place your plant in a suitable spot with the recommended light conditions. Allow it to acclimate to its new environment for a few days before considering repotting.

Some leaf stress is normal after transit — your plant will perk up with a little love 💚