AAP Winter Protection Pack

Keep Your Plants Safe in Cold Weather

When temperatures drop, plants are at much higher risk of arriving stressed or damaged. Our Cold Weather Shipping Protection adds an extra layer of safety so your plants reach you healthy and happy.

With this protection, your order includes:

• Multi-day heat packs – Keep your plants warm throughout their journey, even if there are carrier delays.

• Priority / express shipping – We move your order faster through the network to reduce exposure to cold.

• Thermal liners & insulated packaging – Provide a protective barrier between your plants and low outside temperatures.

• Cold-weather guarantee – If your plants arrive with cold damage despite this protection, we’ll send a replacement or issue a full refund.

Important Notes:

• Weather holds for extreme cold:
  Our greenhouse team may hold orders shipping to areas with temperatures below about 40°F. This pause is necessary to prevent severe cold damage. Your order will ship as soon as there is a safe weather window.

• Mandatory for winter orders to cold areas:
  This protection is required for winter orders going to regions with cold forecasts. It allows us to confidently stand behind your plant with our cold-weather guarantee.